1. Your inquiry-we reply details with quotation.

2. Confirm the final price, lead time, shipping way and freight, payment term etc.

3. Fairy Valley sales send the Proforma Invoice with company invoice seal.

4. Customer makes the payment for deposit and sends us the relative bank receipt.

5. We inform our growing base to arrange packing & inform you with the estimated delivery time. Also, if you need us do the Phytosanitary Certificate for you, then we will apply it at the same time (This file need to be charged).

6.  After packing we will take photos of the package & send to you for your reference, if any problem with the packing, you can also ask us to improve. 

7. Our cooperative forwarder collects the package from us.

8. We inform you with the package tracking number and check the shipping status for you.

9. Order can be say finished when you receive the goods and satisfy with them.

*0. Your feedback & suggestion to Fairy Valley about the Product Quality, Service, it is highly appreciated, so we can improve and do better in the future.Thanks!