QUEUE SYSTEM

RFQ Details

04 Dec 2008

Gentlemen :

We are looking for an appropriate Supplier of a Queue System to be installed in a newly constructed building
in Manila, Philippines.
Should you have a Philippine Agent, then kindly advise us their contact details so we can discuss the details
of our requirements.

Kindly take note of the following requirements :

1. Average daily Customers for this office is around 5, 000 persons.

2. Ground Floor
a. There will be only one ( 1 ) entrance for all Customers to this office.
Thus, one ( 1 ) Numbering / Ticketing machine will be needed in the ground floor, which will be installed at
the entrance on the East side of the building.
b. The Numbering / Ticketing machine should be capable of offering 3 or more functions.
This means that the Customer will just press which function he is interested to transact with this office and get
his Queue ticket number. The Queue ticket should indicate the following :
o Queue Ticket number
o The Processing Window numbers this Queue Ticket is applicable - this is to avoid Customers waiting
on the wrong part of the Ground Floor.
c. Each of the 80 processing window in the Ground Floor has no PC workstation.
Thus, each processing window may need 1 control box for the processor to press the Queue number.
If you can supply a control box where two Processors can share, then this can be cost-effective.
These 80 processing windows will be divided into the 3 or more functions.
d. Based on the layout of the Ground Floor, about ten ( 10 ) LCD display ( Screen Windows ) may be needed
so as Customers can view the Queue numbers and its respective windows.
Each LCD display should contain all the status of the 80 Windows.
On your Quotation, please indicate your proposed size of the LCD display.
Note : There is no need to indicate in each Window as to what Queue Ticket number they are processing,
as this data is already reflected on the LCD display.
Each window has a permanent indication as to their Window number only.

3. Second Floor
a. After completion of the process at the Ground Floor, each Customer is required to go to the Second Floor
for further processing. Each Customer will again need to get a Queue Ticket on reaching the Second Floor.
Thus, a new Numbering / Ticketing machine will be needed in the Second Floor, which will be installed at
the end of the stairways on the Northeast side of the building.
b. Each of the 60 processing windows in the Second Floor has no PC workstation.
Thus, each processing window may need 1 control box for the processor to press the Queue number.
If you can supply a control box where two Processors can share, then this can be cost-effective
c. Based on the layout of the Second Floor, about three ( 3 ) LCD display ( Screen Windows ) may be needed
so as Customers can view the Queue numbers and its respective windows.
Each LCD display should contain all the status of the 60 Windows.
On your Quotation, please indicate your proposed size of the LCD display.

Kindly review above requirements, and advise your initial detailed Quotation.

Should you have clarifications, kindly advise us accordingly at *****


Rgds / BEN MUNDIN