Contact Us: We are here to assist you during normal office hours, if you would like to contact us, we can be contacted by using the 'Ask the Seller a Question' link at the top of the page. Faulty Goods All goods are new unless stated otherwise. Any item found to be damaged or faulty when received must be returned to us WITHIN 10 DAYS of receipt, please contact us through E-mail communications and we will arrange a collection or send you shipping labels. Non-Faulty Goods We accept the return of goods that were wrongly ordered or ordered in error for refund or exchange. These items must be returned to us carriage paid you(customer) in the original packaging and in a saleable condition WITHIN 10 DAYS of receipt. P&P or carriage on exchange/replacement item is chargeable. Returns for Refund These items must be returned to us unused with original packaging intact and in a saleable condition within 30 days of receipt. You are liable for the cost of returning the goods. Also See... Please click the Attached visit our company store.